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Lucid Air EV Owners Beware: Software Glitch Could Zap Your Power—Here's What You Need to Know

Lucid Air EV Owners Beware: Software Glitch Could Zap Your Power—Here's What You Need to Know
Lucid Air EV Owners Beware: Software Glitch Could Zap Your Power—Here's What You Need to Know

In a recent turn of events, Lucid Group has announced a significant recall affecting over 5,000 units of its luxury Air sedans. The issue stems from a software error in the High Voltage Interlock (HVIL) safety mechanism, potentially causing a sudden loss of power while the vehicle is in motion. Vehicles from the 2024 model year are not part of this recall, offering some relief to the newest Lucid Air owners.

The Core Problem Explained

The HVIL system in question is designed to be inactive during driving but has been found to occasionally trigger while the vehicle is in Drive or Reverse. Imagine cruising down the highway when suddenly, your car begins to lose power. While steering, brakes, and displays remain operational, the sudden power drop is enough to cause alarm and, potentially, unsafe driving conditions. This software bug represents a serious issue that Lucid had to address swiftly.

Lucid's Solution

Lucid has responded promptly by rolling out a modified software fix. The update has been distributed over-the-air to all affected customers starting June 24, 2024. This updated software alters the HVIL logic to ensure that the high-voltage system remains intact while the vehicle is in motion. Rather than cutting off power, the system now displays a Drive System Warning, advising the driver to contact customer care. Once the vehicle is safely in Park or Neutral, a Drive System Fault warning will then appear.

More Recalls: Defrosting Woes

In addition to the power loss issue, the National Highway Traffic Safety Administration (NHTSA) has documented another recall affecting Lucid Air models built between 2022 and 2024. This one revolves around a malfunctioning High Voltage Coolant Heater (HVCH) that could impair windshield defrosting capabilities. While Lucid estimates the failure rate to be a relatively low 1.2%, it’s still a concern they are not taking lightly. The software update for this issue ensures that drivers receive a warning even if they haven't activated cabin heat or defrost.

For vehicles experiencing these coolant heater issues, Lucid is offering a new HVCH installation at no extra cost to the customer. It’s worth noting that cars made after February 2023 are fitted with an updated version of the coolant heater, and thus aren’t affected by this recall. Lucid has also shared that only 255 customer vehicles have yet to accept the new software, making this a fairly contained problem despite the high number of cars mentioned in the recall publication.

What Should Owners Do?

First and foremost, if you own an affected Lucid Air EV, make sure to install the latest software updates immediately. If you haven't received an update notification, contact Lucid's customer care for assistance. Ignoring these recalls may not only compromise your vehicle's safety but also affect your driving experience.

Both the power loss and defrosting issues have been solved through software updates, making it convenient for owners to get their vehicles back in top shape without needing to visit a service center. However, for the coolant heater malfunction, some vehicles may require hardware replacements, which Lucid has promised to perform at no cost.

Final Thoughts

As the electric vehicle market continues to grow, it's crucial for manufacturers to ensure the reliability and safety of their offerings. Lucid's rapid response to these software-related problems exemplifies a commitment to customer safety and satisfaction. While recalls can be inconvenient, they also highlight the importance of vigilant software maintenance in today's technology-driven automotive landscape.

Stay updated by regularly checking official notices from Lucid and the NHTSA for any further developments. A quick update now could save you from potential hassles down the road.

Frequently Asked Questions

The software glitch affecting Lucid Air EV owners is related to a software error in the High Voltage Interlock (HVIL) safety mechanism, causing a sudden loss of power while the vehicle is in motion.

Over 5,000 units of Lucid Air sedans are affected by the recall due to the software glitch in the HVIL system.

The modified software fix for the power loss issue was distributed over-the-air to all affected customers starting June 24, 2024.

The software update for the HVCH issue ensures that drivers receive a warning even if they haven't activated cabin heat or defrost, addressing the malfunctioning HVCH affecting windshield defrosting capabilities.

Owners of affected Lucid Air EVs should install the latest software updates immediately and contact Lucid's customer care for assistance if they haven't received an update notification to address the power loss and defrosting issues.
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