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Here's What Customers Are Saying
Alyssa Celedon
Our experience at Peterson BMW was great from start to finish. Our salespersons Ernesto was amazing to work with. He was knowledgeable and courteous. We felt very comfortable asking him questions and it was even easy to communicate with him after the fact as well. We visited a ton of dealerships over the weekend and dealt with a lot of salespeople. Ernesto was part of what sold us on Peterson BMW. The whole team was great and we are just thankful to have had such an easy and stress free experience at this dealership.
Zee
Drove from out of state to buy a SUV here. Was told SUV was in excellent condition I asked for specifics and was told everything was in good condition. Didn’t realize until after I bought Cadillac that it had a crack in the windshield, cracked tail light, one of the tires had a chunk taken out of the sidewall, and my check engine light came on as I was coming home. I trusted them and didn’t notice, we got there close to closing time and needed to get my kids back on the road to come back home. I’m so disappointed in all the lies and defects the SUV had. I understand it’s a used 2021 but wished I noticed all those issues and not have trusted them in telling me the truth. So sad a delearship ( salesmen, finance manger and their service department that supposedly check vehicles to get them ready for sale) can do that and put my family at risk what if that tire had blown and caused an accident with all my kids. So far have to pay out of pocket an additional $1100 just for tires since I have to replace all 4 cus it’s AWD and tail light looking close to $700. Ppl beware and make sure you look at everything before buying from here. And I did bring up to their attention to the salesman and never heard back from them. And it’s been few weeks now.
iProject
We had a fantastic experience from start to finish! Micah specifically was awesome! So easy to talk to and he was quick to respond to any questions we had while waiting for delivery. Also going to name-drop Ben (“in house BMW expert”), who helped us learn the ins and outs of all this new technology, he was great! We love our new M4!! Selver in finance was also a pleasure to work with! Took the time to explain the details well :)
Cody Craig
First time buyer from Peterson motors and BMW. The process was absolutely perfect. Was approved online before I got to the dealership and when I got there my salesperson Michael Jenkins greeted me and took amazing care of me. He was not pushy or aggressive with his sales approach and was very patient with all my questions. When it came time to sign, Sam in finance took great care of me as well. I was at the dealership start to finish for only 2.5 hours and most of that time was me test driving and trying to decide what I wanted. By far the fastest new car purchase I’ve ever made! The after purchase care withe Michael and with the tech genius Ben has been awesome, super knowledgeable and very professional. They really make you feel like you’re part of the BMW family and that they care and WANT to help you. I HIGHLY recommend the team at Peterson BMW!! This is my first BMW and certainly won’t be my last! Thanks again Michael, Sam, and Ben! You guys are awesome!
Dan Jones
Great experience! Mike Triplett was our salesperson he kept us in the loop as our X3M40i came closer to delivery. When it came in he went over the exterior of the car and threw in some all weather mats thanks Mike! After signing the paperwork which was painless, we were introduced to Usman who went over all the inside controls and specifically phone pairing, settings and navigation. He was a Godsend ! and I really appreciate his patience and knowledge. We met a service writer asked a few questions and we were on our way phones and fobs paired to the car. From the get go this dealership covered all the bases my wife and I feel really good about our purchase with Peterson BMW.