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Here's What Customers Are Saying

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Stacy McClure
Reviewed on: Sat Jul 22 2023

I bought a ML550 in March 2023 and worked with Joe Madesian who assisted me over the phone to secure the sale and made sure the car was ready upon my arrival the following Saturday. I have enjoyed my vehicle so very much! Yesterday I got a courtesy call from Lindsey Juraeck who came across a secondary key for it! She noticed that I lived closer to her and wanted to meet me after her shift (close to my house) so that she could deliver it to me. I want to thank Mercedes-Benz of Littleton for all of their great hospitality and such a great experience I had with the purchase of my vehicle. A special thanks to Joe & Lindsey as well.

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Cindy Heritage
Reviewed on: Fri Dec 08 2023

I called and talked to Aaron before bringing my Leisure Van up for an oil change. Extremely helpful and answered all my questions. As a woman it was nice to be treated well. When I arrived I was helped right away. Again Aaron was helpful and very efficient. I really like how this dealer has service managers assigned for my particular RV. I received a video from the service tech that showed my RV. When I arrived to pick up my RV all my paperwork was ready. I loved not having to sit and wait. Eddie even brought my RV around and parked it where I could hook my tow vehicle to go home. Thank you guys so much. Great experience!

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Mike Brewer
Reviewed on: Wed Dec 13 2023

Aaron the sprinter advisor I used was great at staying in touch with me via email. It took over sixty days to get the part I needed, but that is to be expected given 2023 supply chain issues. I really appreciate MB-Littleton getting me scheduled before my warranty expired. Great job overall.

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Evan Olsen
Reviewed on: Sat Mar 25 2023

Oh man, I’d give 7 stars if possible!!! Came in for an emissions upgrade on my Sprinter. Getting scheduled was very streamlined and easy. The day my parts came in they were able to take care of everything while I was at work, which I was very grateful for because I don’t have another vehicle. The technician sent me a video explaining everything that was done, including replacing my DPF and additional sensors. They know their stuff and I had complete trust that they were doing what was necessary for my van. Austin was friendly as could be and very professional, took great care of me! So was Aaron! I also appreciated the tasty snacks and coffee in the waiting room! I’ve never been one to take my vehicle to the dealership because I generally can’t afford the cost, but this experience really made me want to trust them with the care of my Sprinter!

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David Lang
Reviewed on: Fri Aug 18 2023

Chris Bridges is an absolute gem when it comes to customer service! From the moment I interacted with him, I knew I was in for a delightful experience. His attention to detail, warm demeanor, and genuine willingness to help went above and beyond any expectations I had. Throughout our interaction, Chris displayed an impressive knowledge of the products and services, guiding me to make the best choices tailored to my needs. He was patient, actively listening to my concerns, and skillfully addressing each one with grace. What sets Chris apart is his exceptional ability to make customers feel valued and appreciated. He didn't just solve my issues; he made me feel like a priority. I could sense his passion for providing top-notch service, leaving me with a smile on my face and a sense of gratitude. In today's world, where customer service can sometimes feel like an afterthought, Chris Bridges shines as a true professional who goes the extra mile. I cannot recommend him enough for his outstanding customer service. The company is fortunate to have such a dedicated and caring individual on their team. Kudos to Chris, and thank you for making my experience truly fantastic! Regards, David Lang

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